The focus of today’s call center is transforming into the
e-business and CRM center. DMA’s call center has integrated telephone calls with all forms of customer accesses,
including email, fax, mail and other social media network.
Superior Features of DMA’s Telemarketing/ CRM Telemarketing Service:
Over 5 million
target “Zmartbuy” members for selection
Supported by the
up-to-date high-tech hardware and software in both voice and data applications
Provides follow up and alert calls to increase
campaign response rate